REVIEWS & REPUTATION MANAGEMENT CAMPELLTOWN & MACARTHUR
Online Reviews Will Grow Your Business!
We can assist you to setup a near automatic, easy to use review
system to gather and display your online reviews from customers.
Why Are Online Reviews Important?
It’s worth the effort to get online reviews.
As consumers increasingly turn online to the internet for research and to seek recommendations, business owners need to pay close attention to their online reviews.
Businesses with online reviews are building authority and trust online as their customers report on their experiences. Another benefit is that search engines will favour your business in rankings, getting you more attention.
Whether it’s finding a good restaurant, a hotel for your next vacation, finding a quality tradie, choosing your next TV or buying new software for your business, online reviews are critical for any business.
What are the Online Review Stats?
Do Customers Really Pay Attention to Online Reviews?
Read Online Reviews
for Local Businesses
Have Researched Local
Businesses Online More
than Once in the Past Week
Said Reviews Are Key for
Selecting Service Based or
Trades Businesses
Automate a Regular Stream of Incoming Online Reviews
Get Reviews Daily Without Even Having to Think About It.
Successful businesses – perhaps your competitors – have a systemised approach to requesting reviews, responding to them and displaying them on their websites.
Our reviews gathering system allows you to:
- Make it easy for potential customers to contact you with clear contact information on every page.
- Dedicated page for every service you offer with good quality content.
- Asks repeatedly for something (call, email, enquiry, booking etc)
- Display your reviews on your website.
Need Help With Your Website?
We'd love to have a discussion about your business and your goals online.
We'd love to help you build your business.
Frequently Asked Questions
COMMON QUESTIONS ABOUT REVIEWS & REPUTATION MANAGEMENT ANSWERED
We support over 50 platforms, but especially let’s mention the big ones: Google, Facebook, Yelp & Tripadvisor. You can funnel reviews towards the platform(s) of choice. Even run special campaigns to build reviews on certain platforms.
It’s never great to get a negative review, but this is your chance to respond and make things right! Other customers will also see your professional approach.
It’s as automated as you want it, you can provide the names and email of a select list each day, week or month to request reviews, or the system can be fully automated to send a review request after each transaction.
No, just sit there and watch them get more and more business. There’s no time like the present to get started and build your online reviews. Business is competition…
In some circumstances yes, however if you can’t we have a variety of options to deal with the review including legally and methods to bury the review. Please contact us to discuss.
Yes it’s important to respond to all reviews, both positive and negative, in a prompt and professional manner. This helps to show customers that their feedback is valued, and that the company is taking customer service seriously. If negative avoid being defensive or making excuses, and instead focus on addressing any issues raised by the customer and finding solutions.
Are You Ready to
Create More Business?
Our Happy Clients
READ WHAT FELLOW CAMPBELLTOWN BUSINESS OWNERS ARE SAYING ABOUT US